Shipping policy

Thank you for shopping with Caysen Blake & Co! We strive to get your order to you as quickly and safely as possible. Please review our shipping policy below:

Processing Time
Orders are typically processed within 2–4 business days. During high-volume times (such as sales or new releases), processing may take slightly longer. Preorders will ship according to the estimated arrival window listed in the product description.

Shipping Rates & Delivery
- Standard shipping cost varies based on your location and order size
- FREE shipping on orders over $75
- We ship via USPS or UPS depending on package size and location
- Delivery typically takes 3–7 business days once shipped, however it could be longer depending on the carrier

Local Pickup/Delivery
We offer free local pickup for our local customers. Select this option at checkout.

Tracking Information
Once your order has shipped, you will receive an email with your tracking number. Please allow 24–48 hours for tracking updates.

Lost or Stolen Packages
Caysen Blake & Co is not responsible for lost, stolen, or delayed packages once they have been shipped. If your tracking shows delivered but you haven’t received your order, please contact your local post office first.

Incorrect Address
Please double-check your shipping address before placing your order. We are not responsible for packages delivered to an incorrect address provided at checkout.